Privacy Policy

Effective Date: Nov, 2025

​

Edenbrooke Interiors (“Edenbrooke Interiors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit our website or make a purchase through our online store.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our site and services.

​

Information We Collect

We collect personal and non-personal information to operate effectively and provide you with the best possible experience.

​

a. Information You Provide Directly

You may provide personal information when you:

​

• Place an order or make a purchase

• Subscribe to our newsletter or communications

• Submit an inquiry or request through our contact form

• Create an account or wishlist (if applicable)

• Participate in promotions or surveys

 

This may include:

​

• Full name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely by our payment providers)

• Design or project details you share with us

​

b. Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

• IP address and device identifiers

• Browser type and version

• Pages viewed, time spent, and referring URLs

• Approximate geographic location

• Cookies and similar tracking technologies

​

This information helps us improve site performance, analytics, and your overall browsing experience.

​

How We Use Your Information

We may use your personal information for the following purposes:

​

• To process, fulfill, and manage orders, returns, and customer support

• To communicate with you regarding purchases or inquiries

• To send updates, newsletters, or promotional materials (with your consent, where required)

• To personalize your experience and improve our services

• To maintain internal records and administrative operations

• To comply with legal obligations and enforce our Terms of Service

​

Information Sharing and Disclosure

​

We do not sell, rent, or trade your personal information.

We may share your data only under the following circumstances:

​

• Service Providers: We work with trusted third parties to operate our website, process payments, deliver orders, and provide marketing or analytics services. These providers are contractually obligated to safeguard your data and use it only for authorized purposes.

• Legal Requirements: We may disclose information if required by law, subpoena, or government request.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred in accordance with this Policy.

​

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and remember your preferences. Cookies are small files stored on your device that help us recognize your browser and understand how you use our site.

​

We use cookies to:

​

• Keep you signed in and remember your preferences

• Understand how visitors use our site to improve performance and content

• Offer a more personalized browsing experience

• Support analytics and marketing tools such as Google Analytics

​

Some of these cookies are set by us (“first-party cookies”), and some are set by trusted third parties (“third-party cookies”).

You can choose to have your browser warn you each time a cookie is being sent, or you can turn off all cookies through your browser settings. Each browser is a little different, so check your browser’s Help menu for the correct way to modify your cookies.

​

If you choose to disable cookies, some features of our website may not function properly, but you will still be able to access most of the site.

​

E-Commerce and Payment Processing

All online transactions are processed securely through reputable third-party payment providers. Edenbrooke Interiors does not store or have direct access to your full credit card or payment information.

Your payment data is transmitted and stored securely under industry-standard encryption and Payment Card Industry Data Security Standards (PCI-DSS).

​

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure. These include encryption, secure server environments, and restricted employee access.

While no system can guarantee absolute security, we maintain reasonable industry practices to protect your information.

​

Data Retention
We retain your personal data only for as long as necessary to:

​

• Fulfill the purposes described in this Privacy Policy

• Meet legal, accounting, or reporting requirements

• Provide post-sale support or service

​

When no longer needed, data will be securely deleted or anonymized.

​

Your Rights and Choices

Depending on your location, you may have rights under applicable privacy laws to:

​

• Access, correct, or request deletion of your personal data

• Withdraw consent to receive marketing communications

• Object to or restrict certain types of data processing

​​

To exercise these rights, please contact us at operations@edenbrookeinteriors.com. We may need to verify your identity before processing your request.

​

Children’s Privacy

Our website and services are not directed toward individuals under 16 years of age. We do not knowingly collect or store personal data from minors. If you believe we have done so inadvertently, please contact us to request deletion.

​

International Visitors

Our website and services are intended for use within the United States. If you access our site from outside the U.S., please note that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

​

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

 

The “Effective Date” above will be updated accordingly. We encourage you to review this page regularly to stay informed.

​

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

​​